To access your game, you will need the Booking Reference Code from your confirmation email (this code usually starts with "BR").<ol style="list-style:decimal;padding-left:1.25rem;margin-top:0.5rem"><li>Enter your "BR" code and your email address in the unlock section above.</li><li>Download the Questo app to your smartphone.</li><li>Log in to the app using the exact same email address you just provided. Your quest will be waiting for you!</li></ol>

How do I unlock a quest purchased on Tripadvisor or Viator?

To access your game, you will need the Coupon Code provided on your Fever ticket (this code usually starts with "FE").<ol style="list-style:decimal;padding-left:1.25rem;margin-top:0.5rem"><li>Enter your "FE" code and your email address in the unlock section above.</li><li>Download the Questo app to your smartphone.</li><li>Log in to the app using the exact same email address you just provided. Your quest will automatically appear!</li></ol>

How do I unlock a quest purchased on Fever?

If you purchased your ticket through another partner platform, locate the Booking Code or Ticket Number on your receipt.<ol style="list-style:decimal;padding-left:1.25rem;margin-top:0.5rem"><li>Insert that code along with your email address in the unlock section above.</li><li>Download the Questo app and log in using that same email address. Your game will unlock automatically.</li></ol>

I bought my quest on a different website or app. How do I unlock it?

Don't worry, we can help you find it! If the unlock section isn't accepting your code, simply tap the "I need help" tab on this page. From there, you can search our system directly for your booking to retrieve your access.

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