Terms of use

  1. Our services

Questo is a city exploration app which promotes an innovative type of travel that offers local experiences while also preserving and promoting local heritage. It does so by offering gamified city tours which recommend travelers to visit authentic places, learn unique stories and support local businesses.

  1. Key Terms

App: Questo mobile app available in Google Play or App Store

Website: Questo’s website available at www.questoapp.com 

Quest: digital tour (mostly around a city) which can be explored by solving clues. It lasts around 2 hours.

Clue: text or text with picture that contains mandatory information for completing a quest.

Hint: additional information for helping in solving a clue and finishing a quest.

Extra time: the option to get more extra time for solving a clue.

  1. Legal Entity

Questo is a product owned by Questo Global SRL, a private company having its offices in Romania, Jud. Sibiu, Selimbar, str. Aleea Unirii, nr.16, ap.12.

  1. Applicability of Terms of use

Before using our mobile app or visit our website you must read these terms of use. By using our app/website, you agree to all of our terms described here and understand to accept all our conditions. These terms might suffer modifications every once in a while.

  1. Privacy

Your privacy is very important to us therefore we are committed on protecting all the information you share with us. Our website and app requires no registration at first, but if you want to start a quest, you must login. We don’t require any sensitive information and we do so because we must save your progress.

  1. Disclaimer about the given informations

We do our best to assure a good quality of all our quests. Every given clue or story is reviewed multiple times, but even so, errors might happen. If you encounter one, please let us know by writing us on the feedback section or directly by mail to explore@questoapp.com

  1. Warranties

We can no offer any warranties that either our app or website is or will be flawless. Error may occur from various reasons and when they happen we are committed to fixing them as soon as possible.

  1. Liability

Questo’s responsibility is limited to offering access to our app and website. The use of any quest for exploring a city is at your own risk. Questo’s liability for any damage that might happen during a quest is zero.

  1. Proprietary material

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that you see or read on the Questo app or website is owned by us, or is used with the owner’s permission. This Proprietary Material is protected in all forms, media and technologies. You may not copy, download, use redesign, reconfigure, or retransmit anything from this website without our prior written permission.

  1. Intellectual property rights

The Questo app, website and Collective Content are protected by copyright, trademark, and other laws of the EU. You acknowledge and agree that the app, website and content, including all associated intellectual property rights, are the exclusive property of Questo and its licensors.

Therefore, you cannot remove or alter any copyright mark or other proprietary rights incorporated in or accompanying the app, website or collective content. All logos and any other proprietary designations of Questo used on or in connection with the app, website and content are trademarks or registered trademarks of Questo in the EU and abroad.

Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the app, website and content are used for identification purposes only and may be the property of their respective owners.

  1. Copyright policy

We respect the intellectual property rights of others and are willing to respond to any claim that speaks about an infringement happening on our app/website. If you are a copyright owner and believe that your copyrighted work appears in our app/website in a way that represents infringement, please submit a notice to explore@questoapp.com or write us directly in the feedback section of the app. Keep in mind though, that you might be held accountable (including costs and attorneys’ fees) for misrepresenting that any Content is infringing your copyright.

Questo Global © 2017. Dezvoltat de TeamCoding
explore@questoapp.com
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